Every day [Name of Nurse] our Advanced Nurse Practitioner (s/he can diagnose and prescribe) and one of the Doctors run an urgent care clinic.
This is a mix of face to face and phone appointments.
All appointments for the urgent care clinic are booked on the day, you can organise an appointment by phoning reception which is open [Opening days and times].
The receptionist will ask you for a brief summary of your problem. This allows us to make sure you are safe, occasionally we might suggest another service such as minor injuries or A&E. We understand sometimes things are personal so of course, you have the right to decline to tell the receptionist.