Frequently asked questions and general information about the practice.
Can I have a chaperone?
Please note if you are having an intimate examination a chaperone can be provided. This service is available to both male and female patients. Please discuss this with your doctor. Our chaperones are all fully trained to perform their duties.
Can you help me if I have a dental problem?
Unfortunately we are unable to help if you have a dental problem and so we will ask you to see your dentist. If you are looking for dental care the NHS Choices website can help you find a NHS dentist. For urgent Dental Care please call 111 for the NHS 111 service.
What if I have communication needs?
We want to get better at communicating with our patients and make sure our information is accessible.
We want to make sure you read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know. You can contact us by calling 0113 253 7628 or e-mail [email protected].
DISABILITY ACCESS
There is level access to all patient areas on the ground floor and a lift to the upper floor.
The car park has spaces marked for the disabled.
What is our vision?
We aim to develop and maintain good quality individual patient care, providing all standard core primary care services and developing a range of enhanced services that are consistent with modern general practice.
We aim for all members of the practice to work in a harmonious environment where they feel valued, respected and mutually supported.
We aim to be a respected practice in the community where patients see us as conscientious, trustworthy and reliable. We also aim to be respected by other local healthcare professionals (clinical and managerial).
We aspire to work in a developing, well organised and efficient practice which is run as a business but remembers its role as a public healthcare provider.
We will continue to improve practice financial viability by creating an environment where the needs of the practice are considered before those of the individual partners within it.
If you would like to offer any positive, constructive or general feedback on any aspect of the practice, please email the Practice Manager and this will be passed on to the Partners and individual team members.
What is a CCG?
Clinical Commissioning Groups (CCGs) work with patients and healthcare professionals, and in partnership with local communities and local authorities. On their governing body, CCGs have, in addition to GPs, at least one registered nurse and a doctor who is a secondary care specialist (someone who specialises in hospital-based care). Groups have boundaries that will not normally cross those of local authorities. All GP practices have to belong to a Clinical Commissioning Group.
Our practice is part of Leeds West Clinical Commissioning Group